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Creating Safer Spaces: Learning Through Cultural Sensitivity Training

Day One Society

At Day One Society, the commitment to Truth and Reconciliation is deeply embedded in our mission. Recognizing the importance of culturally safe approaches to care, we hosted a Cultural Sensitivity Awareness Training session in November 2024 led by Ryan Deneault, founder of Healing Between Worlds. As an Indigenous keynote speaker and educator, Ryan helps individuals find their healing paths while teaching Canada’s history through an Indigenous lens. His training focuses on the principles of reconciliation and the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP).


The session began with a traditional blessing from a Tk’emlúps te Secwépemc Elder, followed by a smudge and participant introductions. Ryan shared his personal journey, tracing his ancestry and offering real-life experiences shaped by the Indian Act. His stories set the stage for a deeper exploration of Canada’s history from an Indigenous perspective. Participants engaged in discussions on first contact, the fur trade, the War of 1812, the Confederation, the Indian Act, and the Residential School System, reflecting on the lasting impact of these events on Indigenous families and communities.


“The goal of this training was to open participants’ eyes and hearts to the truth of what our ancestors did to Indigenous communities across Canada and beyond,” said Ryan. “We all need to know the truth before we can begin to reconcile. Our hope was to provide empathy, understanding, and tools to create safer spaces for our Indigenous brothers and sisters on their healing journeys.”

With nearly half of those accessing services at Day One Society identifying as Indigenous, it is essential that programs reflect the unique needs, perspectives, and values of Indigenous communities. The training encouraged an honest look at cultural insensitivity, privilege, and systemic barriers while identifying ways to foster inclusivity and respect in everyday interactions.


Siân Lewis, Executive Director of Day One Society, emphasized the importance of ongoing education in this work.

“Day One Society is committed to Truth and Reconciliation. Culturally safe approaches to care are at the forefront of this commitment,”

she said. “To do this, we must continue to educate ourselves about the history of Indigenous people, the legacy of the Residential School System, the 94 Calls to Action, and UNDRIP.”


Through cultural sensitivity training, Day One Society ensures staff members can provide a safe and inclusive space for Indigenous clients—many of whom use substances to cope with historical and ongoing trauma.

The session encouraged deep reflection, helping participants confront internalized biases and misconceptions while equipping them with practical tools for culturally safe practices. The impact of the training was deeply felt throughout the room.


Jim Laidlaw, a Youth Outreach Counsellor at Day One Society, shared his experience, stating,

“I really found Ryan’s approach refreshing, comprehensive, and respectful. He focused on the useful part of understanding Canadian and individual histories and made everyone in the room feel respected and empowered. I highly recommend spending time with Ryan.”

Day One Society remains committed to fostering a culture of learning and awareness, strengthening our ability to provide compassionate, informed, and culturally safe support. We are grateful to Ryan Deneault and Healing Between Worlds for guiding us through this journey of understanding, reflection, and growth. This training is one step forward in our ongoing commitment to reconciliation, ensuring that healing, hope, and support are accessible to all.


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Our main office is located at
922 – 3rd Avenue
Kamloops, B.C. V2C 6W5

 

Phone: 250-374-4634

Toll Free: 1-877-318-1177

Fax: 250.374.4621

Email: info@dayonesociety.ca

Day One Society provides services to bring help, hope, and healing to community members on land that, since time immemorial, has been a place of great importance in our region. We acknowledge that we are located on Tk’emlúps te Secwépemc territory, situated within the unceded ancestral lands of the Secwépemc Nation. We honour and respect the people, the territory, and the land that houses our Society.

Day One Society
(l to r) Sian Lewis, Executive Director and Marilyn McLean, Board Chair of Day One Society

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